The FAQ page will be updated to include additional pools. Current FAQ was written for Zcoin but mostly applies to other pools as well.
When are payouts? - Payouts are processed every hour on the hour. Up to 50 payments are made at a time so you might have to wait more than 1 hour.
What is the minimum payout? - The default minimum payout is 1 XZC. You can change the minimum payout to as low as 0.002 XZC using the "Payout" link located at the bottom of the page (or in top menu if you're on a mobile device). This link is only visible if you're currently using the miner interface with a wallet address entered and applies to the currently entered wallet address.
What is the payout transaction fee? - The transaction (payout) fee is 0.001 XZC
I don't know what my password to change the minimum payout is. - The password is whatever you put as the stratum password argument in your mining software.
My password isn't working to change the minimum payout. - Passwords are not stored permanently by the server so you must have submitted a share to the pool within the last 10 minutes in order for your password to be recognized. Other problems could be incorrect password. Make sure if you are using more than 1 miner that all of your miners are using the same password. The password of the miner that has submitted the most shares in the past 10 minutes is used if there is more than 1 password in use.
Which exchange is market information pulled from? - The primary exchange is Bittrex. However if the server fails to retrieve information from Bittrex, it will fallback on Poloniex.
Is the current exchange price accurate? - You should not rely on the displayed exchange price to give you the most up to date price. The price shown is cached by the servers for approximately 3 minutes but in some cases may cache it longer.
- Is the network hashrate accurate? - The network hashrate is an estimate that is supplied by the coin network.
I don't understand the Balance, Round Est., Unconfirmed, etc. - The "Round Est." shows an estimate of how much you would receive from a block reward if a block were to be found right now. Once a block is found, your share of the reward appears in the "Unconfirmed" balance and will remain there until the block has been confirmed or orphaned. If the block is confirmed, the pool will transfer your share of the reward to your "Balance" where it will await payout to your wallet address. The "Total Paid" is the total amount paid to your wallet address.
Why does my balance show 0? - Rewards come from blocks mined. Once a block is found, your share of its reward is shown under the "Unconfirmed" field in the Miner group. When the block is confirmed, the pool transfers your share of the reward to your balance. If the block is orphaned, the pool loses the reward and the share is removed from the "Unconfirmed" field. If your balance is 0, it's because a block has not been found yet and/or the block has not yet been confirmed and the reward amount is still immature.
Why is my hashrate different in the pool than in my miner console? - The way your miner and the pool calculate hashrate are different. The miner has direct access to your actual hashing and so will be accurate. The hashrate shown by the pool is an estimated average based on the number of shares submitted over a 10 minute period and averaged over a 20 minute period. Shares are not submitted after a fixed number of hashes but rather when the miner finds a hash that happens to meet the minimum stratum difficulty. Because of this, the hashrate cannot be directly calculated from shares and is instead an estimate based on the estimated average number of hashes that might be required to find each share. Because of this, you may need to wait an hour or two for the hashrate to become more accurate.
I am mining with several rigs but they all show as a single worker. How do I specify worker names? - When you setup your mining software you can specify the worker name by appending it to the end of the username (wallet address) using a period to separate them. The miner name must be alphanumeric characters with no spaces and can contain dashes or underscores. (i.e. walletAddress.workerName)
I keep getting "Stratum authentication failed" errors. - Authentication failure can happen if you are not using a valid wallet address or your worker name or password uses invalid characters or are too long. Worker name and password may not be more than 20 characters. The worker name can contain alphanumeric characters, underscores and dashes. It may not contain any other special characters. If these constraints are not followed your authentication will fail.
Why is the pool efficiency not 100%? - If the pool efficiency is not 100%, it simply means there are people on the pool whose miners are likely mis-configured. Their shares are being rejected.
What blocks are shown? - Blocks shown are blocks that the pool has found. This will show all blocks including unconfirmed blocks. Only the last 125 blocks are shown.
What is block "luck"? - The block "luck" is the percent of the estimated shares it should take to find a given block that it actually took to find. For example, if the estimated shares to find a block is 100 and it took exactly 100 submitted shares to find the block, then the "luck" would be 100%. If the block is found with less shares the "luck" will be less than 100%. If it takes more shares the "luck" will be more than 100%.
- What transactions are shown? - Transactions show how much is added and subtracted from your pool balance. These will show matured block rewards added to your balance but will not contain immature block rewards. It will also show payouts and fees as subtractions from your pool balance. Only the last 25 transactions per miner are stored in server memory for retrieval, however all transaction are logged to disk.